FAQs

A message will be sent to you via WhatsApp as soon as we receive the order. We confirm this order for follow-up. [/ vc_column_text] [/ vc_tta_section] [vc_column_textundefined text_larger = “no”] Sending to check the required books details and shipping address to avoid any error. [/ vc_column_text] [/ vc_tta_section]
You can order books that are not available on the website through the “Request your book” box or by sending a message and an account containing the name of the book and the name of the author and the publishing house, and you will be notified of the status of the book. [/ vc_column_text] [/ vc_tta_section]
The shipping cost and delivery times depend on the weight of the books and the country they will be shipped to [/ vc_column_text] [/ vc_tta_section]
Processing and delivery of the order takes 24-72 working hours, depending on the availability of all the books listed in the student. The shipping period for books outside Kuwait is usually one week undefined To two weeks. It is sometimes rare for order preparation to take longer Please be aware that delivery time may be delayed somewhat in some countries, due to the interruption of the order in the publications control departments, customs or others. [/ vc_column_text] [/ vc_tta_section]
Gulnar provides book delivery service all over the world through the shipping company representative, yes [/ vc_column_text] [/ vc_tta_section]
Via Aramex or DHL shipping company representative. [/ vc_column_text] [/ vc_tta_section]
There are no additional fees, you will see all the final price details on the invoice. [/ vc_column_text] [/ vc_tta_section]
You can pay for your order using KNET or pay cash on delivery [/ vc_column_text] [/ vc_tta_section]
We accept local currency. In Kuwait, we accept Kuwaiti Dinars [/ vc_column_text] [/ vc_tta_section]
There will be no additional discounts for larger quantities. However, different discounts can be considered if the order is placed during the offer times [/ vc_column_text] [/ vc_tta_section]
We don’t have showrooms at the moment but we often participate in various galleries where we advertise through our social media platforms. Through our website, descriptions and reviews of books will be provided. You can also undefined Always contact us and ask questions and our Customer Service Officer will help you [/ vc_column_text] [/ vc_tta_section]
Yes, definitely [/ vc_column_text] [/ vc_tta_section]
You can contact us and we will help you [/ vc_column_text] [/ vc_tta_section]
For orders inside Kuwait – 2 working days (between 3:00 PM and 10:00 PM) For applications submitted outside the State of Kuwait – 7-14 working days To avoid any delays, please be sure to include the complete address details and contact number when placing your order. Please note that in some countries the shipping and delivery period may be somewhat delayed [/ vc_column_text] [/ vc_tta_section]
Contact us to track your order [/ vc_column_text] [/ vc_tta_section]
Our customers can exchange or return their purchases within 14 days of the delivery date of the order under the following terms and conditions: Goods to be replaced or returned in good condition. The goods to be replaced or returned do not match the requested product and / or have defects and / or defects that are not clear at the time of purchase. Accessories must be returned in original boxes Customer service number whatsapp: +965 904479470 [/ vc_column_text] [/ vc_tta_section]
Log in to your account Click My Account Click Edit Edit the information you want to modify Click the Save button. How to reset my password Log in to your account Click My Account Click Account Information Click Change undefined password Fill out the required fields Click the Save button. [/ vc_column_text] [/ vc_tta_section] [/ vc_tta_accordion] [/ vc_column] [/ vc_row] undefined